Client Testimonials — Educational Programs

What Participants Have Said About Our Coursework

Note: all course titles are the original program names; in some cases they have changed.

Effective Negotiation, Confrontation and Conflict Resolution

“Everyone needs these tools!”

– 2017 workshop participant, California (name withheld)

“I liked the team teaching approach used by two exceptional educators.  Your role modeling and facilitation styles greatly enhanced this program.  I leave today with a brighter outlook for future success”

– Greg VanHorn, Manager, McKee Foods Corp.

“I like the instructor modeling [demonstration of using the skills], which will be extremely helpful in my job.  I have also learned several important groundrules for effective communication that I can use for years to come.”

– Larry Martin, Senior Manager, CECOM

Leadership Development & Team Communication Skills

“I strongly recommend this course for addressing the common struggles managers face in shifting from positional power to shared power. I definitely have new tools to use for resolving conflicts and moving forward.”

Executive Vice President (no longer with the firm)
Threshold Enterprises, Ltd.

“Great team-building experience.  Practical applications throughout.”

“This has proven to offer great benefit to the company overall … Team-building alone gets a big A+”

“I would recommend this course because it allows you to see yourself as others view you without discomfort.”

“I liked the candid, realistic and well-presented agenda on improving ALL levels of communication and productivity at Threshold.  Program opened many eyes and minds to positive change … I would recommend this course for both personal and professional growth.”

– S. Sturm, Senior Project Manager,
Threshold Enterprises, Ltd.

“This course showed and gave me the tools to be more effective in my job and more self-confident in my relationships with my co-workers and in my personal life.  At the end of the seminar, I felt more in control of situations and conversations.”

Hewlett Packard executive (name withheld)

“This course brought some real clarity to communication skills and provided tools that really work …Real-world communication skills!”

“Karin and Daniel demonstrate unusual team rapport while presenting material that significantly evolves communication skills both an a professional and personal level.”

– Rob Underhill, National Sales Trainer / Educator
Source Naturals, Inc.

“I liked getting to know whom I work with.  This took a lot of fear out of my job …  It feels good to work with others instead of working for a paycheck.”

Managing Workplace Conflicts

“I like the practical role-playing activities – they make you uncomfortable, but they also make you learn.”

“Resolving conflicts and building rapport with other departments is key to completing our projects.”

DiverseyLever Board member (name withheld)

“I like the humor … everyone being involved …. I would recommend this course to improve communication skills, especially in the area of conflicts and/or disagreements.  This was great!”

– A. Steiner, President, Dynamic Services

“I like that this course gave a context for understanding conflicts, so when I’m in one I have a better chance of salvaging some good.  You [Daniel] are terrific with this material and working with a group, especially seeing how undisciplined we were.”

Coaching & Leadership Skills

“I would strongly recommend [this course] because it’s so useful in work and non-work settings.  The learning tools are transferable to many other aspects of my life.”

– Lin Wolf, Environmental Services Dept., City of San Jose, CA

“It worked very effectively to develop areas of ‘unconscious incompetence’ into something much better for each of us.”

– Terry Meehan, ESD, City of San Jose

“These interpersonal skills [people skills] will smooth out the difficult corners that add anxiety to life’s course.  I would recommend it for getting through difficult situations.”

Spa Fitness Centers, Marketing Manager (name withheld)

“I appreciated the demonstrations and hands-on exercises.”

“The tools / skills developed will help us work together better and focus on end results.”

“The activities helped reinforce the ideas that were presented very well; good summary of coaching skills at the end.   Good tools that were offered may help in many confrontational situations and all-around with decision making.”

– Paul Alexar, City of San Jose
Environmental Services Dept. (ESD)